mobile phone

Can I access all the personal data that my mobile phone operator has accumulated, such as my text messages, and sent and received photos?

No, you cannot access personal data like text messages from your operator. Once they have been deleted from your phone, they are gone. The only information that you can access is your billing information, including the sender's phone number and the time of transmission. If you have sent or received text messages, and/or photos, it is likely that your mobile operator will keep them on their servers for a period of time that varies amongst operators. They cannot release this information to anyone, even you, without a court order.
U.S.

Can I stop my mobile phone contract?

Yes, you can stop your mobile phone contract. However, if you still have time left on your mobile phone contract, and cancel it, most mobile phone operators will charge you a fee. Many operators call this an "early termination fee."

If you are at the end of your mobile phone contract, and do not wish to renew it, simply call your mobile operator and let them know. Get your cancellation in some kind of writing. Some operators may have automatic renewal built into your contract if you do not alert them by a certain date.

U.S.

How can I ensure that nobody accesses my mobile phone?

The best way to avoid spyware, malware and/or other viruses from being installed on your mobile phone is to ensure that no one else accesses it. You should keep your mobile phone with you at all times, and avoid leaving it where it can be picked up by others. There are other ways that your mobile phone can be accessed, too - through bluetooth connections and SMS (text messages). Do not accept unfamiliar bluetooth connections, and do not download any software from SMS or from an unreliable source.

International

I heard that there is software capable of spying on my cell phone, how does it work?

Spyware can also be called Trojans or malware. They can be downloaded by you, thinking it is something else, or by someone who has access to your phone. Once it is installed, it can track your cell phone activity, collect your personal information, and send it to a third party. It can even run up your cell phone bill by sending numerous text messages, or disable your phone altogether.

International

Does softwares exist that can spy on the contents of my mobile phone?

Yes, there is software available that can "spy" on your mobile phone. Called spy software, or "spy spyware," these programs can intercept ingoing and outgoing text messages, locate where you are through GPS, obtain your call history and duration, find out who is in your contacts and access your live conversations. The information is uploaded to a Web site, where your "spy" can view it.
International

I heard that there is software capable of spying on my cell phone, how does it work?

Spyware can also be called Trojans or malware. They can be downloaded by you, thinking it is something else, or by someone who has access to your phone. Once it is installed, it can track your cell phone activity, collect your personal information, and send it to a third party.
U.S.

Does softwares exist that can spy on the contents of my mobile phone?

Yes, there is software available that can "spy" on your mobile phone. Called spy software, or "spy spyware," these programs can intercept ingoing and outgoing text messages, locate where you are through GPS, obtain your call history and duration, find out who is in your contacts and access your live conversations. The information is uploaded to a Web site, where your "spy" can view it.
U.S.

What do I do if my SIM card is blocked? What does “Enter PUK code” mean?

If you enter a wrong PIN code too many times, usually three, your SIM will lock itself. This protects you from someone using your personal information or making calls if your cell phone is lost or stolen. You may see "PIN blocked" or Enter PUK code" on your cell phone display. The PUK code stands for PIN Unblocking Key. In the U.S., the PUK code is rarely provided when you get your subscription.

International

What do I do if my SIM card is blocked? What does “Enter PUK code” mean?

If you enter a wrong PIN code too many times, usually three, your SIM will lock itself. This protects you from someone using your personal information or making calls if your cell phone is lost or stolen. You may see "PIN blocked" or Enter PUK code" on your cell phone display. The PUK code stands for PIN Unblocking Key. In the U.S., the PUK code is rarely provided when you get your subscription.

U.S.

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