Tips

What should I do if there is a virus on my phone?

If you get a virus on your mobile phone, the best action to take is a factory reset. Most phones have this option, which returns your phone’s operating system (OS) to the state it was in when it left the factory. With some phones, a factory reset will allow you to keep your personal data like pictures and music when resetting the OS. If not, you can also sync your phone with your PC after resetting to return your applications and data to your phone.

In the future, protect yourself against viruses by treating it like a PC – never install something you do not trust or recognize, and do not open suspicious text messages or emails.

It is also helpful to install antivirus software on to your phone, which can help prevent malware and alert you if you have been infected. Recent data shows that Android malware has grown 580% between September 2011 and September 2012. Apple iOS malware is more rare, but it still important to protect yourself and use safe practices when connected online with your mobile device.

See also,

How do I protect against viruses?

Should I get anti-virus software for my mobile device?

How can I avoid getting a mobile virus?

Can Android devices get a mobile virus?

Rate this tip: 
Views: 
1845
Rate: 
3
  • My comment
  • Comments [0]

Add new comment

To prevent automated spam submissions leave this field empty.
By submitting this form, you accept the Mollom privacy policy.

No comments available



If you do not findthe answer you're looking for...

Ask your question